Privacy Policy

Effective Date: 26 May 2025
A Green Heating Solutions LTD
Websites: agreenheatingsolutions.co.uk / agreenheatingsolutions.com
Email: info@agreenheatingsolutions.com

1. Who We Are

A Green Heating Solutions LTD offers boiler servicing, repairs, and certification across North Cornwall. We are committed to protecting your privacy and only collect information that helps us provide a reliable and responsive service.

2. What Data We Collect

We collect only the information you choose to share with us, such as:

• Details submitted through our contact or callback request forms (name, email, phone number)
• Messages exchanged via WhatsApp Business (used strictly for service communication)

We do not collect your data unless you provide it directly. No automated tracking is currently in use.

3. How We Use Your Data

We use your information to:

• Respond to your enquiries and arrange boiler services
• Communicate with you via WhatsApp if you initiate  the conversation
• Keep a record of service-related conversations for reference and follow-up

We do not use your data for marketing or pass it on to third parties.

4. Cookies and Tracking

Our website currently does not use cookies to track IP addresses or user behaviour. If this changes, we will notify visitors and update this policy accordingly.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to how your data is used
• Withdraw consent for communication at any time

To exercise your rights, contact us at info@agreenheatingsolutions.com

6. Data Retention

We retain service-related WhatsApp messages and contact form details only for as long as necessary to support your request or maintain service continuity.

7. Contact

For any privacy-related enquiries, please reach out to:

Mr Green
A Green Heating Solutions LTD
Email: info@agreenheatingsolutions.com